Frequently Asked Questions

A twin bowl slush machine will cost around 11 pence per hour to run. This figure has been calculated based on electric costing 13.75 pence per KWh.

The foot space for a slush machine is minimal but it is important to leave 20cm or 8 inches around all to allow airflow.

10-litre, twin tank model size:

  • Height: 80cm
  • Width: 42cm
  • Depth: 48cm

Once topped up, product within a machine will last for 7 days.

No. The machine does not require a direct water supply.

Should you require any support we have a team of trained slush gurus ready to help. Simply call us and we’ll talk you through the machine maintenance or dispatch an engineer in the unlikely event of a problem.

We’ll provide you with a login to our online ordering portal, so you can request slush flavouring, cups and straws 24/7. Our team are also available to take orders over the phone midweek 9-5.

We deliver supplies the very next day (if placed before 3pm), so you’ll never run short.

All our slush machines are delivered by trained engineers. The following charges apply:

Orders over £99 – FREE next day delivery
Orders under £99 – Deliver is £10+VAT

Wherever possible, our preferred method of delivery is via our own delivery van service, meaning we can guarantee next day delivery.

Where this option is not possible, we will use a third-party courier service (either APC, Royal Mail or Pall-Ex), depending on the goods you order.

Items sent via courier are always distributed through a tracked delivery service.

Deliveries are made between 7.30am and 6pm and will require a signature. We cannot confirm a specific delivery time.

If you have any queries or would like more details, please call us on 01244 879979 or email us and we’ll be happy to help.